Full time Barista (daytimes only)

Job brief

We are looking for a responsible Barista for daytimes at The Exchange. You will directly report to the Manager & Assistant Manager. Your job will be highly important in ensuring we meet our goals of efficiency and high customer satisfaction.

This is a daytime only position and therefore you must be available 8am – 5pm daily including weekends. It is anticipated that you will work a set full time shift pattern of up to 48 hours per week, however you must be flexible to occasionally work beyond this on occasions when the business requires.

We recommended that you visit The Exchange before applying to get a feel for what we do. 

Responsibilities

  •          To deliver the highest levels of customer service

  •          Maintain stock levels/availability by replenishing display/fridges within company guidelines

  •          Act on initiative to optimize sales to the customer

  •          To produce & serve all drinks to brand standards & recipes, including bar drinks & alcohol as required

  •          To produce & present all food to brand standards

  •          To operate the till in line with brand till operation & cash handling procedures

  •          To maintain customer areas to company standards

  •          To attend team meetings as required

  •          To complete all tasks required by the daily cleaning schedule

  •          To maintain standards of Health, Safety & cleanliness

  •          To sell & demonstrate product knowledge by advising the customer & answering queries

  •          Motivate, coach & support other staff in daytime operations and coffee

  •          Communicate with customers and evaluate their needs. Analyze consumer behavior and feedback

  •          Research emerging products and use information to suggest updates stock

  •          Open & set up for service at The Exchange

  •          Conduct daily audits to ensure The Exchange is functional and presentable

  •          Act as our representative and set an example for our staff

REQUIREMENTS

  •          Proven experience in customer facing position

  •          Enthusiasm to execute outstanding customer service

  •          Friendly manner

  •          Communicate confidently with customers

  •          Flexible approach (ability to be multi skilled)

  • ·        Honest and Open

  •          Willing to learn

  •          Ability to work within a team and individually

  •          Presentable, reliable, flexible & committed

  •          Shows initiative

send a CV with covering letter stating why you would like to work with us to VIA THE BUTTON BELOW...